Frequently Asked Questions
Everything you need to know about your Lounge experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel must be unopened.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect Lounge fit.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Lounge garments?
To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle inside a mesh laundry bag.